| 1. Content Monitoring and Compliance To ensure safety, legality, and compliance with payment partner requirements, the platform applies advanced moderation and risk control measures. 1.1 Pre- and Post-Moderation All content is reviewed before publication and continuously monitored afterward. The platform may remove content or block users at any time. 1.2 AI and Automated Systems The platform uses AI to: 1. detect minors 2. identify illegal or harmful content 3. detect fraud and fake accounts 4. analyze behavior 5. detect AI-generated media 1.3 Mandatory Approval 1. All uploaded images and videos must be approved before publication. 2. Unapproved content is not visible to other users. 3. The platform may reject any content that does not meet legal or internal requirements. 1.4 Reporting System 1. The platform has an integrated reporting system. Any user can report content or behavior related to: illegal content, possible minors, fraud or impersonation, violations of the rules. 2. All users can report violations on the platform, including but not limited to reports of fake photos, fake members, and crimes in progress. Such reports are prioritized and processed on an urgent basis. Response times: - Critical violations (e.g. minors): up to 24 hours - Other reports: up to 72 hours - Obviously illegal content will be removed immediately. 1.5 Audit Logs The platform stores information about content uploads, changes, removals and moderation decisions. Data is stored in accordance with legal and partner requirements. Audit logs are stored for the entire lifetime of the user and for 24 months after the profile is deleted. 1.6 Cooperation - The platform cooperates with payment networks (Visa Inc., Mastercard), payment service providers, banks and law enforcement agencies. In case of violations, information may be transferred to the responsible authorities. ________________________________________ 2. Content Policy (Zero Tolerance) The Service Provider does not tolerate the following violations (zero tolerance policy) and closes the account without separate notification: 1. Minors, children; 2. Illegal drugs; 3. Violence, blood, torture, pain, erotic asphyxiation; 4. Organization of sexual services; 5. Human trafficking and sexual exploitation; 6. Necrophilia; 7. Discussion, promotion, or organization of pedophilic activity; 8. organizing employment or recruitment arrangements with Platform users; 9. Bestiality or animals in a sexual context; 10. Content containing scenes of sexual violence; 11. Using another person's account; identity theft; 12. Violation of third-party intellectual property; 13. Fraud or financial harm to the Service Provider. 14. Actions that cause financial damage and/or damage to the reputation of the Service Provider and/or the platform; 15. Disrespectful or abusive behavior towards the platform and/or the platform administration and/or its employees on the platform and/or a third party. ________________________________________ 3. Content Removal This guide explains how to report content that you would like to remove from our platform. 1. The fastest and easiest way to submit a removal request is to use the report button and fill out the online form or contact our support team at [email protected]. Providing detailed information will help us investigate your request. Use the report button or contact our support team at [email protected]. 2. Provide direct links to the offending content. 3. Take a screenshot (if necessary). 4. Wait for a response from support. The total processing time for tickets is 72 hours. 5. Be prepared to provide a copy of your ID. 6. The support team may ask for additional information. 7. "Clearly illegal" content will be removed immediately. ________________________________________ 4. Copyright Claims If you believe that your copyrighted work has been copied in a way that infringes copyright, please provide EroDate.hr with the following information: A physical or electronic signature of a person authorized to act on behalf of the owner of the exclusive rights that are allegedly infringed; Identification of the copyrighted work that is claimed to have been infringed or, if a single notification covers multiple copyrighted works on a single platform, a representative list of such works on the Platform; Identification of the material that is claimed to be infringing or is the subject of infringing activity and that is to be removed or access to which is to be disabled, and information sufficient to permit EroDate.hr to locate the material; List of URLs that claim to infringe copyright (direct links only, no search results) Information reasonably sufficient to permit Dating Stars OU to contact the complaining party, including the name, address, telephone number, and, if available, an e-mail address at which the complaining party can be contacted; A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and A statement that the information in the notification is accurate and, under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. All claims of copyright infringement on or relating to this Platform should be filed with EroDate.hr at the following address: [email protected] |